Product descriptions, specifications, colors, and pricing are subject to change at any time without notice
The color of the dials, the kind of bracelets/straps/bezels, crowns and other parts set the watch may be different from the photos on the website, as the factory can change color slightly dials or install other bracelets/straps/bezels , crowns and other parts for watches without notice.
Delivery time can be 4-8 weeks and more. We want to explain to small and correspondence, packages that are sent abroad as a matter of priority,
with the airline, delivery times are in accordance with the contracts concluded in the quality of service requirements.
Sometimes
delay shipments from the postal operators - an independent
circumstances, most flight cancellations or cargo carrier's fault.
Your order may be subject to customs and import duties. Vostok-watch.com has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for more information on the current charges.
Upon receipt of the order, the postal worker is obliged to provide the parcel for external inspection for the integrity of the package and weigh the parcel. The weight of the parcel is indicated on the package.
If the contents of the parcel are missing or the weight differs significantly, such a parcel should be rejected. The store will not resend the order if you receive such a package.
The postal worker must send the opened, damaged parcel back to our office. An act of opening the defective item is drawn up with a full description of the delivered item, indicating the weight.
The postal worker draws up an act on the violation of the integrity of the parcel and the discrepancy in weight, fills in the necessary documents confirming the fact of damage, theft or loss of attachments.
Paying by Paypal/Credit Card
At the CHECKOUT you will be required to give your billing and shipping details and confirm your order. Your shipping details and order are sent to Vostok-watch.com for processing and you will receive an email confirming your order. The purchase is protected by the Safe Shopping Guarantee (see below).
Vostok-watch.com does not have access to your credit card details at any time but can confirm or cancel your banking transaction as well as refund your credit card if required.
Contact Information
If you have any queries regarding your order or any difficulties using this site, please contact: info@vostok-watch.com
All payments are made through a secure sever via Paypal.com and they provide the following guarantee. This is updated from time to time and the latest version can be seen on their site.
Warranty:
Warranty period of operation of watch of 12 months.
from the date of sale through a retail trading network.
In case of detection of defect during a warranty period of operation, watch is subject to free-of-charge repair.
For this purpose it is necessary to address in firm sold watch, per workshops to the specified address or on the manufacturer.
The guarantee is not distributed to watch:
- without the passport;
- with infringement of service regulations;
- sold by shop with the expired period of storage.
Guarantee repair of watch, replacement or the refund
is carried out according to the "About protection of rights of consumers" Law of the Russian Federation.